This state of presence is extraordinarily important to know and taste in oneself. For sacred tradition is emphatic in its insistence that real Wisdom can be given and received only in a state of presence, with all three centers of our being engaged and awake. Anything less is known in the tradition as "sleep" and results in an immediate loss of receptivity to higher meaning. To return to that favorite Wisdom metaphor, it is like the disciple Peter suddenly sinking beneath the surface of the waters.
A listening heart is always open, sensitive to the joy and pain of others, offering a space within itself for the other to enter. It gives each person what is so badly needed – an affirmation of their place in this world.