To be grateful for the good things that happen in our lives is easy, but to be grateful for all our lives—the good as well as the bad, the moments of joy as well as the moments of sorrow, the successes as well as the failures, the rewards as well as the rejections—that requires hard spiritual work. Still, we are only truly grateful people when we can say thank you to all that has brought us to the present moment.
I see in [these] folks the human capacity for change, for redemption, for forgiveness. I believe that every one of us, made in God's image as we are, has that capacity. Our challenge is to learn to call it forth in each person. Our hope is that we will succeed.