There are times not to answer the door, not to answer the phone, not to do undone things, but to rest in silence from everything. The world can wait for five minutes. In fact, no matter how busy we are, no matter how well organized, no matter how little rest we allow ourselves, we will never do all that needs to be done. But to do well what we are called to do, it is essential to nurture a capacity for inner stillness; such quiet, deep-down listening is itself prayer.
When a person is angry with another person, that person is removed from their heart. That's why the physical reaction is to shout. The greater the distance, the louder the shouting. But when individuals are in love, they speak softly, and when they are further in love, no words are needed.