There are two silences. One silence I choose to keep when I need to hear a word that will heal, instruct, or console. The other silence comes when I have heard something so powerful, so real, that words, spoken or written, would only diminish its power.
I see in [these] folks the human capacity for change, for redemption, for forgiveness. I believe that every one of us, made in God's image as we are, has that capacity. Our challenge is to learn to call it forth in each person. Our hope is that we will succeed.