Compassion literally means to feel with, to suffer with. Everyone is capable of compassion, and yet everyone tends to avoid it because it's uncomfortable. And the avoidance produces psychic numbing -- resistance to experiencing our pain for the world and other beings.
Listening is being silent with another person in an active way. It is silently bearing with another person. Some people are silent, but they are not open and active. They are either asleep or dead within themselves. The true listener is one who is quiet and yet sensitive toward another person, open and active, receptive and alive. Listening is participating in another life in a most creative and powerful way. It is neither coercive nor pushy. Rather, it is bearing one another's burdens.