"I have just the question for you: who are you?" "I just told you," said the young man. "No, you told me about the clothes you wear. You told me your name, where you’re from, what you've done, the things you've studied. Your problem is, you don’t know who you are. Let me tell you who you are. You are a ray of God's own light."
When we don't listen, we are shutting ourselves off -- not from others but from ourselves. We can't do anything from a place of knowing. When we think we know something, we don't listen. We have to empty ourselves over and over, return to unknowing, and just listen. And listen. And listen... And once we listen, we have to act. The functioning that comes out of listening -- out of "Attention!" -- is compassionate action. If we don't listen, we can't act with compassion.