When you no longer have expectations, the unexpected kindness of others and small acts of consideration become like "sweet manna from heaven." The feeling that rises spontaneously within one's heart at such times is true gratitude. When one is accustomed to kindness, one can lose the feeling of gratitude. One must constantly return oneself to the spiritual starting point of no expectations.
Prayer is like lying awake at night, afraid, with your head under the cover, hearing only the beating of your own heart. It is like a bird that has blundered down the flue and is caught indoors and flutters at the window panes. . . . But sometimes a prayer comes that you have not thought to pray, yet suddenly there it is and you pray it. . . . Sometimes the bird finds that what looks like an opening is an opening, and it flies away.