Twenty-five years of listening to stories of pain in individuals' lives have taught me many important lessons. Perhaps the most important is the art of listening. If I reduce the pain I hear to a static moment or try to freeze it with my understanding, then I interrupt a process which always has a deeper meaning embedded within it. Pain is a messenger, a strange winged visitor that asks us to pay attention and listen beyond our usual preoccupations and concerns.
And we must learn to listen,
So that our heart may join the universal chorus.