Most people need to know that they have been heard. Listen to their body, their eyes, to the colors they are wearing. If you really want to hear someone, open your heart and listen to their soul.
Joy and woe are woven fine,
A clothing for the soul divine,
Under every grief and pine,
Runs a joy with silken twine.
It is right it should be so,
We were made for joy and woe,
And when this we rightly know,
Through the world we safely go.