The friend who can be silent with us in a moment of despair or confusion, who can stay with us in an hour of grief or bereavement, who can tolerate not knowing, not curing, not healing, and face us with the reality of our powerlessness, that is a friend who cares.
A listening heart is always open, sensitive to the joy and pain of others, offering a space within itself for the other to enter. It gives each person what is so badly needed—an affirmation of their place in this world.