When a person is angry with another person, that person is removed from their heart. That's why the physical reaction is to shout. The greater the distance, the louder the shouting. But when individuals are in love, they speak softly, and when they are further in love, no words are needed.
Forgiveness means "to give up resentment against". When we give up our resentment against another person, we are consciously choosing to not allow that person to exercise the power to make us angry. Forgiveness acknowledges that we are ultimately responsible for the world we create and how we feel about it... Through forgiveness we encounter the frail essence of the other ... this creates fertile ground where miracles occur, where avowed enemies join hands as friends.