Direct experience suggests that contemplation and deep self-forgetfulness draw us into God, in whom we have our life and being. This magnetic, purifying silence has healing power: it fuses time -- brings past, present and future to a single still and perfect point. Here healing (what we call a miracle) is automatic. This stillpoint is love, and only love heals.
Listening requires entering actively and imaginatively into the other person's situation and trying to understand a frame of reference different from your own.