Silence in mercy means more than stilling our tongues whenever we plan to speak unkindly. We must silence our judgmental thoughts as well. Each time we think of another person critically, we need to consciously isolate that thought and replace it with one that is imbued with gracious tolerance for his or her faults ... In such silence, we allow others to exist as God made them to be rather than how we would wish them to be ... Through the use of silence, we not only drive out our desire to dominate and control, but also learn to listen to one another. When we truly hear what others are saying to us in the respectful silence of our heart, we can begin to serve others with mercy, for we now know what they need from us and can respond accordingly.
When selfishness vanishes, all you want from life is to give. It is a constant source of joy. Not that you are blind to sorrow. Personal suffering is gone, but for that very reason there is no barrier separating you from the suffering of others. And that immense empathy releases intense action. "What one takes in by contemplation," Eckhart says, "one pours out in love." You live to give, to alleviate the sorrow and improve the lives of those around you, and in that giving is more joy than the world knows. It is the perfect fusion of the inward and outward currents of life, of meditation and action.