Silence in mercy means more than stilling our tongues whenever we plan to speak unkindly. We must silence our judgmental thoughts as well. Each time we think of another person critically, we need to consciously isolate that thought and replace it with one that is imbued with gracious tolerance for his or her faults ... In such silence, we allow others to exist as God made them to be rather than how we would wish them to be ... Through the use of silence, we not only drive out our desire to dominate and control, but also learn to listen to one another. When we truly hear what others are saying to us in the respectful silence of our heart, we can begin to serve others with mercy, for we now know what they need from us and can respond accordingly.
A spirituality of work is based on a heightened sense of sacramentality, of the idea that everything that is, is holy and that our hands consecrate it to the service of God. A spirituality of work puts us in touch with our own creativity ... draws us out of ourselves and, at the same time, makes us more of what we are meant to be. A spirituality of work immerses me in the search for human community. I finally come to know that my work is God's work, unfinished by God because God meant it to be finished by me.